FOI request detail

This case originated outside of a webform submission and does not have a summary

Request ID: FOI-2583-2021
Date published: 06 April 2021

You asked

100 Cornwall Gardens including myself have received responses from TFL regarding vibration complaints. Could you please double check your numbers and also include any other buildings in the area such as 96, 98 and 52 Cornwall gardens who are located close enough to the tracks to feel vibrations as per my original request

We answered

TfL Ref: FOI-2583-2021 Thank you for your request which we received on 16 March 2021, asking for more vibration complaints. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. There are four Cornwall Gardens residents that we have a record of, that have complained about noise/vibrations from the District line since 2017, three of which submitted complaints in the last year. You are correct to say that four residents including yourself have received replies from TfL on this subject, but your complaint wasn’t submitted in the last year, which is the timescale you requested (it’s from 2017), and therefore wasn’t included. If you are considering submitting a further request please think carefully about whether the request is essential at this current time, as answering FOI/EIR requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation. If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me. Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed. Yours sincerely Eva Hextall FOI Case Management Team General Counsel Transport for London

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