Station Approach, West Drayton - continued failure by TfL buses to serve
Request ID: FOI-2556-2324 Date published: 09 November 2023
You asked
Dear Transport for London,
Hillingdon Council has recently issued a public notice to its residents highlighting the continued failure of Network Rail to maintain Station Approach, West Drayton (part of West Drayton railway station) to a sufficient standard to allow buses contracted to TfL to use it safely.
You are requested to provide all correspondence in 2023 with Network Rail Infrastructure Limited, MTL Crossrail (the Station Facility Owner), Thames Water and Hillingdon Council on the reasons why the repairs have not been completed as previously promised in 2023.
We answered
TfL Ref: FOI-2556-2324
Thank you for your request received by Transport for London (TfL) on 15th October 2023 asking for information about Station Approach, West Drayton.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked:
“Hillingdon Council has recently issued a public notice to its residents highlighting the continued failure of Network Rail to maintain Station Approach, West Drayton (part of West Drayton railway station) to a sufficient standard to allow buses contracted to TfL to use it safely.
You are requested to provide all correspondence in 2023 with Network Rail Infrastructure Limited, MTL Crossrail (the Station Facility Owner), Thames Water and Hillingdon Council on the reasons why the repairs have not been completed as previously promised in 2023.”
I can confirm that we hold the information you require.
The correspondence held by TfL that falls within the scope of your request is attached. Note that a number of redactions have been made under section 40(2) of the Freedom of Information Act, the exemption that protects against the unfair release of personal data. This has been applied to the direct contact details of TfL staff, and the names and contact details of any external staff.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
