FOI request detail

Fare Evasion

Request ID: FOI-2553-2223
Date published: 15 February 2023

You asked

Please can you provide a weekly breakdown for fare evaders on TfL Underground network (please do not include the Overground or DLR). Please provide a weekly number of penalty fares for fare evasion from the start of 2019 until present. Please provide a weekly number of prosecution reports for fare evasion from the start of 2019 until present. Please provide a weekly number for how many app alerts of fare evasion were created by TfL staff for fare evasion from 2019 until present. Does TfL have numbers of how many times a person has jumped a barrier without paying, and if so, please also provide a weekly breakdown of these numbers.

We answered

Our Ref:         FOI-2553-2223

Thank you for your request received on 12 January 2023 asking for information about fare evasion.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we hold some of the information you require.
 
We take fare evasion extremely seriously and our team of 450 revenue inspectors operate across our network day and night, using new technology and intelligence to identify anyone travelling without a ticket. Through continued partnership working with the police and intelligence gathering, we push for the toughest penalties for anyone caught fare evading on our services. Fare evasion takes away vital revenue for us to reinvest into our transport network to keep London moving.
 
We have strategies in place to tackle fare evasion head on and a commitment to reduce any form of ticketing irregularities. Efforts to tackle fare evasion have been helped by changes to the way we manage our stations, with more staff visible in and around stations including on gate lines.
 
The penalty fare is one of several tools available to minimise this revenue loss and deter individuals from committing fare evasion. Penalty Fare Notices are issued in lieu of initiating a criminal prosecution following fare evasion, in circumstances where the offender is considered not to have deliberately set out to avoid the fare due. Fare evasion is a criminal offence that could lead to a fine of up to £1,000 and a criminal record.
 
You asked:
 
Please can you provide a weekly breakdown for fare evaders on TfL Underground network (please do not include the Overground or DLR).
 
We do not hold this information as we do not have any way of recording those who have fare evaded who are not caught.  We do however have a record of how many fare evaders who are caught.
The information you have requested for the following questions is held by financial period, not by week as requested. Please note that the figures for 2020/21 were affected by the pandemic, when ridership on the TfL network at times fell to five per cent of pre pandemic levels. During this time Revenue Officers were mainly focused on supporting face covering compliance activity.
 
Please provide a weekly number of penalty fares for fare evasion from the start of 2019 until present
 
Penalty Fares issued per period. Each period can be divided by four to work out the average penalty fare issued each week:  
  
Financial YearP1P2P3P4P5P6P7P8P9P10P11P12P13
2019/202014001630164716861428140218091669132258116941316770
2020/2021000000002743000
2021/2022240511458533465446586798495195592567975 
2022/2023103010655299135696411089885897338N/AN/AN/A
Data only goes to P10 in 2022/23 to reflect date of request.
Data only goes to P10 in 2022/23 to reflect date of request.

Please provide a weekly number of prosecution reports for fare evasion from the start of 2019 until present
 
Prosecution reports issued per period. Each period can be divided by four to work out the average reports issued each week:
Financial YearP1P2P3P4P5P6P7P8P9P10P11P12P13
2019/2020323342275308265243373332239115303354216
2020/20210000000049022
2021/20224316619618120818720922020088268172246
2022/2023462612338306230295351245368296N/AN/AN/A
 Data only goes to P10 in 2022/23 to reflect date of request.
Data only goes to P10 in 2022/23 to reflect date of request.

Please provide a weekly number for how many app alerts of fare evasion were created by TfL staff for fare evasion from 2019 until present.
 
The information we hold is not recorded separately by weeks. We are able to provide an average for the time period requested: per week there were 7.568 revenue disputes.
 
Does TfL have numbers of how many times a person has jumped a barrier without paying, and if so, please also provide a weekly breakdown of these numbers.
 
London Underground staff use an app called WAASB (Workplace Aggression & Anti-Social Behaviour) to record these incidents. The average number of incidents reported per week since 2019 is 153.
 
If this is not the information you are looking for please feel free to contact me.
 
Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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