FOI request detail

Penalty Charge Notices

Request ID: FOI-2551-2223
Date published: 07 February 2023

You asked

4. How many times within the past 12 months has a hire company submitted an incorrect hire agreement and TfL has acted sensibly and proportionately with the hire company to remedy a human error? If this is never please make this clear. 5. (You know that I have authority on this matter) Which company does TfL TPH licence taxi LR69 WPT to? 6. Does TfL TPH licence any taxis to Central Car and Taxi Hire Ltd? 7. Does TfLTPH licence any taxis to SLG X Hire Ltd? 8. Does TfL TPH have contact details (email and phone numbers) for both Central London Car and Taxi and SLG X Hire, if so, are they the same email addresses and phone numbers?

We answered

Our ref: FOI-2551-2223/GH

Thank you for your request received by Transport for London (TfL) on 11 January 2023 asking for information about [summary of request].

Your questions 4-8 have been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I understand that you have received a separate response to the other matters raised. I can confirm that we do hold some of the information you require.
 
  1. How many times within the past 12 months has a hire company submitted an incorrect hire agreement and TfL has acted sensibly and proportionately with the hire company to remedy a human error? If this is never please make this clear.
We do not hold this information.

We base our decisions on transferring liability for a penalty in accordance with the requirements set out in the regulations. If the hire agreement doesn’t meet the standards set out then we cannot transfer liability. Whether the submission of an incorrect agreement is down to human error is not considered and not recorded.  
 
  1. (You know that I have authority on this matter) Which company does TfL TPH licence taxi LR69 WPT to?
Central London Car and Taxi Hire Limited.
 
  1. Does TfL TPH licence any taxis to Central Car and Taxi Hire Ltd?
No – However there are vehicle licenced in the name of Central London Car and Taxi Hire Limited
 
  1. Does TfLTPH licence any taxis to SLG X Hire Ltd?
Yes
 
  1. Does TfL TPH have contact details (email and phone numbers) for both Central London Car and Taxi and SLG X Hire, if so, are they the same email addresses and phone numbers?
We hold an email address of [email protected] and a phone number of  020 7613 4442 for both companies.

If this is not the information you are looking for, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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