Request ID: FOI-2537-2122 Date published: 18 February 2022
You asked
I would like to make the following Freedom of information request;
Since the inception of the ULEZ scheme in Oct 2021 until 31st January, how many payments have been received for journeys for which there is no corresponding record of the associated registration number entering the zone on the date in question. What is the total value of these payments?
We answered
TfL Ref: 2537-2122
Thank you for your request received by us on 31 January 2022 asking for information about the Ultra Low Emission Zone (ULEZ) scheme payments.
Your request has been considered in accordance with the requirements of the Environmental Information Regulations and our information access policy. You asked for the following:
Since the inception of the ULEZ scheme in Oct 2021 until 31st January, how many payments have been received for journeys for which there is no corresponding record of the associated registration number entering the zone on the date in question. What is the total value of these payments?
It may be useful if we outline how we operate the Congestion Charging and Ultra Low Emission Zone charging schemes. Both schemes operates using Automatic Number Plate Recognition technology. Each entry point to, and exit from the zones are clearly signed and as a vehicle enters, leaves or drives within the zone its registration is recorded along with an image of the vehicle.
When the three day payment period has expired, the list of vehicles observed in the zone is compared against the vehicles for which a charge has been paid and those which are 100% discounted, exempt from the charges or listed on an Auto Pay account. Where a match is found the image and record of the vehicle is deleted. If no match is found the details are retained for enforcement purposes.
As the records of vehicles for which a charge has been paid are deleted, we are unable to say how many charges were purchased and which vehicle didn’t enter the zone.
In the meantime, we understand that the remainder of your correspondence has been responded to by our Customer Correspondence Manager.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Jasmine Howard FOI Case Officer FOI Case Management Team General Counsel Transport for London
