FOI request detail

Putney Bridge Morning Peak train cancellations.

Request ID: FOI-2504-2425
Date published: 25 November 2024

You asked
Eastbound services from Putney Bridge in the period 715AM to 730AM weekdays are not reliable, with many cancellations evidenced despite TFL publishing the service as good. Commuters are regularly treated to 'three trains into one' style conditions, with consecutive trains cancelled, and are often not able to board services, including yesterday and today (November 4 and November 5, 2024). Hence, please provide the dates between September 1, 2024 and November 1, 2024 that TFL did not run the full compliment of eastbound tube services from Putney Bridge station between 7am and 8am, as measured by the departure time as listed in District Line Working Timetable 154, for weekdays in this period. For each day a full service was not provided, please provide the number of services cancelled and the total number of services that should have run as per the published timetable for this one hour window. Please specifically indicate the dates Train No. 122 and Train No. 57D did not run as services eastbound from Putney Bridge in this period. Please further indicate, by day, how many of the services that did not serve Putney Bridge in the above one hour weekday window were i) cancelled entirely or ii) commenced their eastbound journey from Parsons Green or Fulham Broadway. How many of these trains were Train No. 57D or Train No. 122? Please further indicate the service status (good service, minor delays or severe delays) TFL published each day between 7am and 8am the full complement of services did not run eastbound from Putney Bridge. Thank you.

We answered

TfL Ref: FOI-2504-2425

Thank you for your request which we received on 5 November 2024, asking for information about East bound services on the District line from Putney Bridge.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

 

I can confirm that we hold some of the information you require. The data you have requested is in the attached files. We hold no data from 12 Sep to 18 Oct due to the recent cyber incident at TfL. All this is explained in more detail in the attached service notes.  

 

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed. 

Yours sincerely

Eva Hextall 

FOI Case Management Team

General Counsel

Transport for London

Attachments

2504-2425.zip

ZIP
Back to top

Want to make a request?

We'll email you the response within 20 working days.


We'll publish the response online without disclosing any personal information.

Make a request

Something wrong with this request?


If you believe this request is not suitable, you can report it for attention, at foi@tfl.gov.uk