TfL Ref: FOI-2482-1617

Thank you for your email received by us on 27 February 2017 asking for information about complaints.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold some of the information you require. You asked for:

Under the Freedom of Information Act, I would like to see any other reported complaints and/or incidents related to this entrance/these stairs.

Please see attached a table detailing incidents over the past year related to this entrance.
 

If this is not the time period you require the data for please let me know, also if you could confirm the time period then I can provide details of any complaints we have received.

The other issues raised in your e-mail have been forwarded to our Customer Services team and they will respond to you directly. If you would like to follow these up directly with them you can do so at [email protected].

If this is not the information you are looking for, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Paulina Tuffour
FOI Case Officer

FOI Case Management Team
General Counsel
Transport for London