TfL Ref: FOI-2471-2425

Thank you for your request which we received on 25 October 2024, asking for information about escalators at Cutty Sark station.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You specifically wanted to know:

1. Why can't the escalators at Cutty Sark function like they do at the other stations in London?

2. What plans have been approved to have fully functioning escalators that are reliable?

3. When will all escalators be working reliably?

We have responded to several FOIs asking about the escalators at Cutty Sark station, and our published responses can be found at the following links. I trust they will answer your questions.  

https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-2026-2425

https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-2234-2425

https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-0256-2425

https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-3056-2223

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

Please see the attached information sheet for details of your right to appeal as well as information on copyright.

Yours sincerely

Eva Hextall 

FOI Case Management Team

General Counsel

Transport for London