FOI request detail

CCTV automatic seat detection availability on buses

Request ID: FOI-2463-2122
Date published: 01 February 2022

You asked

Hi, we are a Norwegian company looking for solutions for automatic seat availability detection combined with CCTV system. We found out that you have tested this opportunity for double deckers in London to show available seats at the top deck. Is it possible to chare the information about the provider / company you are cooperating with in this project? Can you say anything about the result ? Are the operators and the users satisfied with the system?

We answered

Thank you for your email of 27 January 2022 asking for information about CCTV automatic seat availability detection on our buses.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm we do hold the information you require.

We have published information on this project on our website at the following locations including the name of the supplier:

https://tfl.gov.uk/info-for/media/press-releases/2015/april/upper-deck-seat-indicator-trial-extended-to-route-59

https://content.tfl.gov.uk/availability-of-upperdeck-seat-report.pdf

https://content.tfl.gov.uk/avalibility-of-upperdeck-seat-summary.pdf

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

A colleague in our Surface Technology and Data team will also be in contact with you shortly to see if we can assist you further.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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