FOI request detail

Congestion Charge scheme and Penalty Charge Notices (PCNs).

Request ID: FOI-2448-1920
Date published: 03 December 2019

You asked

Follow on from FOI- 1972-1920 Thank you for your response. Unfortunately, you have not answered the questions that I posed, and as a result, this does not help my legal case to fight your approach to fining electric cars. You already receive ( or have in the past) the information based on the registration that tells you the engine size (or that it is an electric motor). I know this from previous fines. To clarify, what I wanted to understand from Thai Freedom Of Information Request is: - the amount of money you receive from fines, that are for cars that are registered as electric (ie your benefit from not automatically excerpting electric cars). - when you changed the form to stop stating the vehicle engine size / electric status). I want to know the date and the reason behind the change - and specifically if any emails referred to the complaints form EV drivers. In your response you say that you do not obtain this information from the DVLA, so I would like to know when you stopped receiving that information. To help me, it would also be useful to understand the full list of car details that are sent across to you in the data that you do receive from the DVLA (that you make use of, it do not currently make use of). - the estimated cost of writing the algorithm and implementing the change as part of a scheduled release (ie the cost of implementing the change to support EV drivers). - linked to your response, stating that there is no plan to change your system / charging process, I would like to know why a change that is materially better for the customer would require such a consultation. Can you share with me the wording of the legal constraints that mean this would be prohibited under the current scheme (including any reference to changes that would be allowed under the current agreement).

We answered

Our ref: FOI-2448-1920/GH

Thank you for your request received by Transport for London (TfL) on 13 November 2019 asking for information about the Congestion Charge scheme and Penalty Charge Notices (PCNs).

Your request has been considered under the requirements of the Environmental Information Regulations and our information access policy. Unfortunately we do not hold the information you require.

To clarify, what I wanted to understand from Thai Freedom Of Information Request is:

- the amount of money you receive from fines, that are for cars that are registered as electric (ie your benefit from not automatically excerpting electric cars).

We do not hold this information. Any electric vehicles registered with us under the Ultra Low Emission discount will not receive a penalty.

If an electric vehicle is not registered with us and enters the Congestion Charge zone during charging hours and the charge isn’t paid the registered keeper may receive a PCN. We do not receive information regarding a vehicle’s fuel type when we obtain vehicle information from the DVLA for the purposes of issuing a PCN.

- when you changed the form to stop stating the vehicle engine size / electric status). I want to know the date and the reason behind the change - and specifically if any emails referred to the complaints form EV drivers. In your response you say that you do not obtain this information from the DVLA, so I would like to know when you stopped receiving that information. To help me, it would also be useful to understand the full list of car details that are sent across to you in the data that you do receive from the DVLA (that you make use of, it do not currently make use of).

We have never received or recorded a vehicle’s engine size or fuel type on a Penalty Charge Notice. This process hasn’t changed and therefore we do not hold this information.

- the estimated cost of writing the algorithm and implementing the change as part of a scheduled release (ie the cost of implementing the change to support EV drivers).

We do not hold this information.

- linked to your response, stating that there is no plan to change your system / charging process, I would like to know why a change that is materially better for the customer would require such a consultation. Can you share with me the wording of the legal constraints that mean this would be prohibited under the current scheme (including any reference to changes that would be allowed under the current agreement).

The Freedom of Information Act allows you to request recorded information which we hold. As you are asking for an explanation, and not recorded information we are unable to assist you under the FOI process.

The Congestion Charge is established under the Greater London (Central Zone) Congestion Charging Order 2004 (‘the Scheme Order’, as amended). Any changes to a road user charging scheme order requires TfL to make an amending order (called a ‘Variation Order’) which is subject to the same statutory process as applied to the original charging order and scheme.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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