FOI request detail

Crossrail Twitter Account

Request ID: FOI-2428-2223
Date published: 27 January 2023

You asked

I see the Crossrail Twitter has just been deleted. Under the FOIA, please accept this as a request for a download from Twitter of all the previously public Tweets. This should be relatively simple to download as an archive from Twitter and shouldn't exceed the hours limits of work spent on a FOIA request.

We answered

Our Ref:         FOI-2428-2223

Thank you for your request received on 28 December 2022 asking for information about the Crossrail Twitter account.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do not hold the information you require.

At the point the Twitter account was deactivated TfL ceased to hold the information (and it ceased to be held on our behalf) as we no longer have any business need for it. Any information regarding services and changes to the Elizabeth line is now done via the main TfL social media accounts that cover all modes.

We do not hold an archive of the Crossrail Twitter account, or any other TfL Twitter accounts. Twitter is not considered TfL’s primary means of communication and is ephemeral in nature. Any valuable content (e.g. images that are TfL content) will be taken from, and therefore contained, within other records. Please note, a selection of our images is available on the TfL flickr account:

Some information from the Crossrail Twitter account can be accessed via the Wayback Machine website:*/

Please note that this is an external site that is not maintained by TfL so any queries regarding the content on this site should be directed to them.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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