FOI request detail

Fatigue Reporting Forms

Request ID: FOI-2427-2223
Date published: 24 January 2023

You asked

I understand that the online "Fatigue Reporting Form'', centrally monitored by the Safety, Health, and Environment Fatigue Team, received 23 reports in the year 2022. I note that this form says that "some information may be anonymised and collated to inform wider analysis". May I ask if the Department for Transport has conducted any wider analysis of these reports? If so, please can I be provided with a copy of any relevant documents. Please also provide a copy of these 23 reports, with any exempt information (e.g., S40) redacted. Alternatively, if this is not possible, please provide a brief summary of each fatigue report, similar to that provided in FOI-1666-2223 regarding the incident on 12/03/22. This will include information such as location, date/time and the nature of the incident.

We answered

Our Ref:         FOI-2427-2223

Thank you for your request received on 28 December 2022 asking for information about Fatigue Reporting Forms.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we hold some of the information you require.

Please find attached a summary of each of the fatigue reports. In accordance with our obligations under Data Protection legislation some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle of Article 5 of the UK General Data Protection Regulation which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.

This exemption to the right of access to information is an absolute exemption and not subject to an assessment of whether the public interest favours use of the exemption.

This information has not been shared with the Department for Transport. We currently do not have enough data to conduct any meaningful analysis. We are promoting the use of the form/process and hope to be able to conduct analysis on these reports in the future if the number of reports increases.

As previously advised, we have a fatigue reporting process across Customer Operations where we encourage staff to speak to a manager if they are feeling fatigued. As part of this, there is guidance for managers and information is displayed in all operational areas which supported the launch of the electronic fatigue reporting form. Occurrences of fatigue reported via the form are centrally monitored by the Safety, Health, and Environment Fatigue Team. All of this is signposted in our internal online learning tools available to staff.
In addition, fatigue reporting awareness has been incorporated into the safety system checks tools used by frontline managers. We have a range of resources and support to help all staff, but particularly those that work shift patterns. These include:
•           ‘Shiftwork Awareness’ employee guide
•           Fatigue and Shiftwork Awareness course
•           Staff are encouraged to use the sleep self-assessment questionnaire for a personalised report to help understand their sleep and sleep hygiene
We also have a pan-TfL Fatigue Management Programme which provides support to our business areas to enable them to identify fatigue risks present and guidance to manage this risk proactively. More information is available on our website:

If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]


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