TFL defence of Oyster top-up outlet accused of money laundering by bank
Request ID: FOI-2426-1920
Date published: 03 December 2019
You asked
Hi,
I've received a tip-off that an independent shop in London area was wrongly accused by its bank of money laundering due to high volumes of Oyster card transactions being processed through the outlet.
My source alleges that the issue was only resolved when TFL got in touch with the bank to explain the subject.
I would like to file an FOI request to discover how many times in the last 12 months TFL has emailed or addressed letters to banks about Oyster Ticket Stops and bank suspicions of money laundering by partnered retail outlets.
Please could you provide the information within the time period specified by the FOIA. If there is an issue with the request, such as a triggered exemption, please could you advise as to how the request could be changed to be non-exempted, as also stipulated by the FOIA.
I would like to receive the outcome by email please.
Best wishes,
We answered
Our ref: FOI-2426-1920
Thank you for your request received by Transport for London (TfL) on 12 November 2019 asking for information about Oyster card top up outlets.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. I can confirm we do hold the information you requested. You asked:
I've received a tip-off that an independent shop in London area was wrongly accused by its bank of money laundering due to high volumes of Oyster card transactions being processed through the outlet.
My source alleges that the issue was only resolved when TFL got in touch with the bank to explain the subject. I would like to file an FOI request to discover how many times in the last 12 months TFL has emailed or addressed letters to banks about Oyster Ticket Stops and bank suspicions of money laundering by partnered retail outlets.
We do not hold the information you requested as TFL have not emailed or addressed letters to banks about Oyster Ticket Stops and bank suspicions of money laundering by partnered retail outlets.
If this is not the information you are looking for, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely,
Melissa Nichols
FOI Case Officer
General Counsel
Transport for London
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