FOI request detail

Day Travelcards

Request ID: FOI-2408-1920
Date published: 21 November 2019

You asked

Dear Sirs I would be grateful if you could address the below questions on Out-Boundary Day Travelcards. Firstly: Are TOCs under an obligation to create out-boundary tickets (that is a return ticket from a station outside the London Travelcard zones with a TfL in-boundary travelcard incorporated in the same ticket)? If so, could you please direct me to where I can find that obligation? Secondly: Out-boundary travelcard tickets exist for all possible combinations of in-boundary travelcard tickets on a weekly or monthly basis. This is not the case in respect of daily out-boundary tickets - there is no out-boundary travelcard incorporating just the zones 1-4 in-boundary travelcard. Can you please explain why there is no out-boundary travelcard that incorporates only the zones 1-4 in-boundary travelcard? I look forward to hearing from you in due course. Many thanks,

We answered

Our ref: FOI-2408-1920/GH

Thank you for your request received by Transport for London (TfL) on 11 November 2019 asking for information about day travelcards.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

TOCs are not under any obligation to offer out-boundary Travelcards (though they choose to do so under the terms of the Travelcard Agreement).

Out-boundary Travelcards must include all relevant zones between the origin station (outside zone 6) and the destination zone, which in the case of Travelcard Seasons (for which a minimum of 2 zones applies) means the only valid combinations are 5-6, 4-6, 3-6, 2-6 and 1-6.  All Out-boundary Travelcards must therefore include zone 6 - We do not understand your question relating to zones 1-4 only, as only combinations including zone 6 are available. 

As regards Day Travelcards, the only Day Travelcard provided that includes zone 6 is the 1-6, hence this is the only combination of zones available in the case of out-boundary Day Travelcards.

If this is not the information you are looking for please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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