FOI request detail

annual passenger numbers for river operators for last ten years

Request ID: FOI-2387-1920
Date published: 04 December 2019

You asked

In line with the data protection act 2018, can I please request annual passenger numbers for the last 10 years for the following river operators; - Circular Cruise - City Cruises - TRS

We answered

TfL Ref: 2387-1920

Thank you for your request received by Transport for London (TfL) on 24 October 2019 asking for information about annual passenger numbers for the last 10 years for river operators Circular Cruise, City Cruises and TRS. I apologise for the delay in replying.

Your request has being considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. 

After further enquires we have established that we do not hold the specific information you are seeking. We do not record passenger data by individual Charter Operators, we only collate some passenger data (which is submitted to us by our Scheduled Operators) by Pier.

However please note that, if requested, we would consider that the disclosure of passenger data by pier would engage s43(2) of the FOI Act  - Commercial Interests. This is because the disclosure of this data would potential provide third party bidders with information that could give a competitive advantage in the marketplace during contract re-tendering processes.  In turn this would have a detrimental impact on any negotiations for the running of these services.

The use of the above exemption would also be subject to an assessment of the public interest in relation to the disclosure of the information concerned and whilst we recognise the need for openness and transparency by public authorities, particularly where the expenditure of public money is concerned, in this instance the public interest consideration would be in ensuring that we are able to obtain the best value for public money and it outweighing the general public interest in increasing transparency of our travel data.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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