Oyster PAYG Boundary Fares and Travelcard extension fares
Request ID: FOI-2382-2425 Date published: 20 November 2024
You asked
Dear Sir or Madam,
Please could you provide the total number of Oyster pay as you go (PAYG) journeys sold in rail year 2024 (April 2023 – March 2024), or the most recent 12 month period for which TfL is able to provide data.
We are particularly interested in exploring the use of Boundary Fares and Travelcard extension fares, and so, to the extent that this information is available, we would like the data to be broken down by:
• Rail period of purchase;
• Origin and destination station;
• Fare type (PAYG, Travelcard, Travelcard extension, Boundary Fares, etc.);
• period of validity of the associated Travelcard (Annual/Monthly/Weekly/Daily/Other);
• zonal validity of the associated Travelcard.
Note here ‘Travelcard extension’ refers to the fare that is automatically applied when the passenger touches in/out outside their Travelcard validity.
As explained to us in a response to our previous request (see attached), we understand this data is available and (given the request is limited to one year of data) should fall within TfL’s proportionality constraints.
We answered
Our ref: FOI-2382-2425/GH
Thank you for your request received by Transport for London (TfL) on 24 October 2024 asking for information about Oyster PAYG Boundary Fares and Travelcard extension fares.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.
Please see the table below, which shows Oyster complete journeys on all rail modes, by period and showing whether PAYG or Travelcard season was used or both (called ‘mixed journeys’ below – these are the ones involving extension fares referenced in your request). The data shown is for the financial year April 2023 - March 2024.
COMPLETED JOURNEYS
RAIL PAYG DEDUCTED
Year
Period
Travelcard
PAYG only
Mixed
PAYG only
Mixed
2023/24
1
7,734,411
21,849,295
431,561
£58,528,669
£1,058,624
2023/24
2
7,906,448
21,519,986
437,305
£57,816,890
£1,067,966
2023/24
3
8,111,570
21,561,560
457,084
£57,785,166
£1,113,393
2023/24
4
8,674,314
23,009,183
482,378
£61,683,148
£1,180,199
2023/24
5
7,646,328
20,202,917
414,632
£55,209,445
£1,016,736
2023/24
6
7,269,110
20,125,961
409,611
£53,760,315
£1,001,889
2023/24
7
8,441,993
22,680,422
455,854
£60,834,912
£1,118,161
2023/24
8
8,892,142
22,429,144
465,529
£60,518,186
£1,143,183
2023/24
9
9,259,699
22,920,580
478,067
£60,819,767
£1,173,815
2023/24
10
6,133,171
18,654,727
353,231
£48,820,004
£865,398
2023/24
11
8,127,781
19,992,029
405,579
£53,172,930
£991,426
2023/24
12
8,471,622
21,040,941
423,935
£56,196,494
£1,038,538
2023/24
13
8,281,885
21,710,593
433,556
£57,552,660
£1,061,622
Please note that these are for completed journeys only (where a passenger taps in and out) and do not include PAYG journeys made using contactless payment cards.
We are unable to provide the origin and destination for these ‘mixed’ journeys, or any details about the Travelcard involved. We are also unable to distinguish singles tickets purchased from London Underground stations used to extend a Travelcard from ordinary singles purchased for a journey with no Travelcard and do not have access to National Rail sales of their tickets.
Please see the attached information sheet for details of your right to appeal.
