TfL Ref: 2381-1617

Thank you for your request received by Transport for London (TfL) on 27 February 2017 asking for the competency based interview questions used in the last recruitment campaign for five roles - 1. Train Operator 2. Service Manager 3. Service Controller 4. Train Operations Manager 5. Customer Service Assistant 2.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.

I can confirm that we do hold the information you require. However, we are not obliged to provide you with the competency based interview questions as this is subject to a statutory exemption to the right of access to information under section 43(2). In this instance the section 43(2) exemption has been applied as disclosure would prejudice our commercial interests in the recruitment of paid labour. The selected questions are still in use, and may continue to be used for the next few years. Releasing this information could give candidates an unfair advantage and hinder TfL’s ability to obtain the best person for a role during recruitment.

The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. We recognise the need for openness and transparency by public authorities, but in this instance the public interest ensuring we are able to employ the best candidates for any roles, outweighs the general public interest in increasing transparency of our processes.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Sara Thomas

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London