Blocked drains inaction
Request ID: FOI-2374-1920
Date published: 25 February 2020
You asked
Without prejudice I would like copies of all internal documents, including but not limited to internal emails, memos, decisions and work instructions relating to Two blocked drains outside of 15 Florence Terrace, SW15
We answered
Our ref: FOI-2374-1920
Thank you for your request received on 7 November 2019 asking for information about blocked drains.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. I can confirm we do hold the information you requested. You asked:
Without prejudice I would like copies of all internal documents, including but not limited to internal emails, memos, decisions and work instructions relating to Two blocked drains outside of 15 Florence Terrace, SW15 CRM001:0192000001369
Please find attached and below the information you requested.
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Blocked drains outside 15 Florence Terrace
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Date Reported
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Action Taken
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Defective gully identified by LoHAC Safety Inspector. Works order raised by contractor.
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17/07/2019
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A full investigation of the site to identify works required to remedy situation.
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Contractor raised request that works be extended to November 2020 due to “Extensive TM (traffic management) required scheduling works together to minimise disruption.”
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Aug 2019
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The request was declined due to the length of time. TfL asked contractor to carry out remedial works as soon as possible but with limited inconvenience to road users.
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Customer enquiry received (Ref 14135590)
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25/10/2019
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TfL was unaware that works had not been completed at this location. An AOO (Asset Operations Officer) carried out a site visit on 31/10/2019. Replied to customer enquiry on 1/11/2019 stating that contractor was asked to make defect safe on 31/10/2019.
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Customer enquiry received (Ref 14168257)
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6/11/2019
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Site visit organised for same day and defect was found to have been “made safe” with cold lay asphalt. Contractor currently programming this location for permanent repairs. Contractor is allowed up to 28 days to complete permanent repairs from date of “make safe”.
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A works order was raised by Asset Operations Officer
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12/11/2019
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This was for drainage investigation including a CCTV survey to determine cause of blockage. Instructions were given that If any blocked pipes were found to rod and jet. If pipework broken then to repair and ensure all gullies were working as normal.
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Further works instructed by AOO.
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12/11/2019
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TfL arranged gully sucker to attend site to clear 2 gullies at Florence Terrace as gullies filled with leaves and detritus.
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Gullies cleared by TfL contractor.
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12/11/2019
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Photos attached for reference. The broken/loose asphalt over time has washed into the gullies during rainfall, and the current heavy leaf fall has exacerbated the situation. The site will be monitored until the investigation report is available.
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Please note that in accordance with TfL’s obligations under Data Protection legislation some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.
If this is not the information you are looking for, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely,
Melissa Nichols
FOI Case Officer
General Counsel
Transport for London
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