FOI request detail

Most popular payment for travel

Request ID: FOI-2361-2425
Date published: 02 December 2024

You asked

In the past year can you break down for each station from Abbey Wood to Reading; how many complete journeys were made using Oyster cards were used? How many Contactless cards were used? How many smart cards were used How many Etickets were used? For example; (Station name) Journeys using Contactless cards; Journeys using Oyster cards Journeys using Smartcard Journeys using eticket? If possible i would like this information for all stations from Abbey Wood to Reading

We answered

Our ref: FOI-2361-2425

 

Thank you for your request received by Transport for London (TfL) on 11 November 2024 asking for information about the most popular payment method for travel between Abbey Wood station to Reading station.

 

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. 

 

I can confirm that we do hold the information you require. Please find the attached document for the requested information.

 

Please note the following:

  • The data provided is for completed journeys starting at stations served by the Elizabeth Line, including to other destinations. This means that, for example, journeys starting at Stratford will include those made on the Central and Jubilee lines and the DLR. 
  • We only hold data for the last 8 weeks for ITSO and Oyster. We hold 12 months for contactless only. This is the data that has been provided.
  • We do not hold any data relating to e-tickets, which we take to mean those using a QR code for validation. The systems for these tickets are operated by Train Operating Companies and are not connected to our systems. QR code tickets are not valid on Elizabeth Line services.

 

In accordance with our obligations under Data Protection legislation information on positions where there are five or fewer people in these posts has been withheld, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle of Article 5 of the UK General Data Protection Regulation which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.

 

This exemption to the right of access to information is an absolute exemption and not subject to an assessment of whether the public interest favours use of the exemption.

 

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

 

 

Yours sincerely,

 

 

 

Tahsin Prima

FOI Case Officer

General Counsel

Transport for London

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