Our ref: FOI-2361-2425
Thank you for your request received by Transport for London (TfL) on 11 November 2024 asking for information about the most popular payment method for travel between Abbey Wood station to Reading station.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.
I can confirm that we do hold the information you require. Please find the attached document for the requested information.
Please note the following:
- The data provided is for completed journeys starting at stations served by the Elizabeth Line, including to other destinations. This means that, for example, journeys starting at Stratford will include those made on the Central and Jubilee lines and the DLR.
- We only hold data for the last 8 weeks for ITSO and Oyster. We hold 12 months for contactless only. This is the data that has been provided.
- We do not hold any data relating to e-tickets, which we take to mean those using a QR code for validation. The systems for these tickets are operated by Train Operating Companies and are not connected to our systems. QR code tickets are not valid on Elizabeth Line services.
In accordance with our obligations under Data Protection legislation information on positions where there are five or fewer people in these posts has been withheld, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle of Article 5 of the UK General Data Protection Regulation which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.
This exemption to the right of access to information is an absolute exemption and not subject to an assessment of whether the public interest favours use of the exemption.
If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.
Yours sincerely,
Tahsin Prima
FOI Case Officer
General Counsel
Transport for London