Dear Sir or Madam: This is a request under the Freedom of Information Act. 5 U.S.C. § 552, et seq. I request that a copy of the following documents be provided to me: the number of people using tube for the last year in London. As you know, FOIA requires agencies to release information unless it is specifically exempt from disclosure, and also requires agencies to release all reasonably segregable nonexempt portions of documents, i.e., to redact exempt portions of documents and release the rest. See 5 U.S.C. § 552(a)(8). In order to help to determine my status for purposes of determining the applicability of any fees, you should know that I am [insert a suitable description of the requester and the purpose of the request]. I am a City University student and writing a project based on the data of FOI request. I request that the information I seek be provided in electronic format. I also include a telephone number at which I can be contacted during the hours of if necessary, to discuss any aspect of my request. I have also included my email address. Thank you for your prompt consideration of this request.

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TfL Ref 2336-2021

Thank you for your request received by Transport for London (TfL) on 10 February 2021 asking for information about London Underground passenger numbers for the last year.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm we do hold the information you require.

The information you asked for is available on website using the following link: https://tfl.gov.uk/corporate/publications-and-reports/coronavirus-publications which has been produced as part of our response to coronavirus reporting. The data has been taken from ticketing system (Oyster and Contactless Payment Card taps) to provide an overall picture of how customers are travelling across our Tube and bus networks.

Additional instructions:

Please select ‘Network demand reports and data’ then select ‘Tube and bus travel demand reports using ticketing data’ and follow the arrows to the ‘Demand by Travel Mode’ page and select ‘Demand by Station Type’, select one or more London Underground stations of your choice from the table on the right. This will produce a graph illustrating the ‘Number of Taps Per Day’ for the chosen location. Additionally, by hovering your mouse along the base of the graph, a pop-up message will feature stating the date and number of daily taps recorded for the selected station. As part of our coronavirus reporting we plan to update this report weekly.

We have also previously responded to a Freedom of Information request on Tube passenger numbers 2019 and 2020 which is published on our website at the following link:

https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-1766-2021

Please note that in accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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