FOI request detail

Ticketing & Revenue Update

Request ID: FOI-2329-1617
Date published: 25 April 2017

You asked

F/on from FOI-2090. January & February 2017 editions of Ticketing & Revenue Updates

We answered

Our ref: FOI-2329-1617


Thank you for your email received on 21 February 2017 asking for further issues of the Ticketing & Revenue Updates. I am sorry for the delay in replying.


Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.


Please find attached issues 98 and 99 of the Ticketing & Revenue Updates.


Please note that in accordance with TfL’s obligations under the Data Protection Act 1998 (DPA) any personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the DPA, specifically the first principle of the DPA which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions of Schedule 2 of the Data Protection Act which would make the processing ‘fair’.


Additionally information relating to Oyster fraud has been redacted as it is subject to a statutory exemption to the right of access to information under section 31(a) – Law Enforcement.


A disclosure under the Freedom of Information act is a disclosure ‘to the world at large’ and whilst we make no suggestion that you would use the information for anything other than your own personal interest, in this instance the exemption has been applied as information regarding card fraud and its detection could be used by people wishing to commit fraud, or by those undertaking such criminal activities to avoid detection.


The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. We recognise the need for openness and transparency by public authorities, but in this instance feel that balance lies in favour of withholding the information to ensure that fare evasion is prevented wherever possible to protect public funds.


If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.


If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.


Yours sincerely


Graham Hurt


FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London


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