FOI request detail

Knowledge of London examiners

Request ID: FOI-2252-2021
Date published: 23 February 2021

You asked

Dear Transport for London, What training does an examiner of the taxi knowledge of London go through before they can become an examiner. What ongoing training are they required to undertake What qualifications are required for the role

We answered

TfL Ref 2252-2021

Thank you for your request received by Transport for London (TfL) on 6 February 2021 asking for information about Knowledge of London examiners.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked:

What training does an examiner of the taxi knowledge of London go through before they can become an examiner.

What ongoing training are they required to undertake. What qualifications are required for the role

Applicants wanting to become a Knowledge of London examiner are required to have a green badge (an all London license) and have at least 2 years’ experience driving a taxi. All applicants go through a formal application and interview process to ensure the best candidate for the role is selected.

Once recruited, examiners are required to maintain a high level of topographical knowledge and are allocated route review days in order to review new places of interest, look at road changes, confirm current guidelines and share best practice. Knowledge on London examiners may also review passenger complaints regarding routes taken in a licensed taxi.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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