FOI request detail

Oyster Income - Southeastern station

Request ID: FOI-2252-1718
Date published: 13 September 2018

You asked

Please can you provide details of the amount Oyster income from ticket machines for each of the below stations for the periods 1 April 2016-31 March 17 and 1 April 17 to 12 November 17? New Eltham, Elmstead Woods, Chislehurst, Mottingham, Sidcup, Albany Park, Bexley, Crayford, Dartford, Lee, Hither Green, Lewisham, St John’s, New Cross, Waterloo East, Grove Park, Petts Wood, Orpington, Chelsfield, Knockholt, Blackheath, Kidbrooke, Eltham, Falconwood, Welling, Bexleyheath, Barnehurst, Swanley, St Mary Cray, Bickley, Bromley South, Shortlands, Beckenham Junction, Kent House, Penge East, Sydenham Hill, West Dulwich, Herne Hill and Brixton

We answered

Our ref: FOI-2252-1718

Thank you for your email received on 12 November 2017 asking for information about Oyster income. I apologise for the delay in replying to you.

Your request has been processed in accordance with the requirements of the Freedom of Information Act and our information access policy. You asked:

Please can you provide details of the amount Oyster income from ticket machines for each of the below stations for the periods 1 April 2016-31 March 17 and 1 April 17 to 12 November 17?

New Eltham, Elmstead Woods, Chislehurst, Mottingham, Sidcup, Albany Park, Bexley, Crayford, Dartford, Lee, Hither Green, Lewisham, St John’s, New Cross, Waterloo East, Grove Park, Petts Wood, Orpington, Chelsfield, Knockholt, Blackheath, Kidbrooke, Eltham, Falconwood, Welling, Bexleyheath, Barnehurst, Swanley, St Mary Cray, Bickley, Bromley South, Shortlands, Beckenham Junction, Kent House, Penge East, Sydenham Hill, West Dulwich, Herne Hill and Brixton.

Unfortunately we are not able to provide the information you require as we do not record this data in the level of detail that you seek. We do not record information to the level of individual Ticket Vending Machines (TVM) at Train Operating Company locations. Additionally any information we do gather regarding Oyster fares is automatically anonymised after 8 weeks.

You may wish to contact Southeastern Southeastern Railway and/or the Rail Delivery Group [email protected] who maybe be able to assist with your enquires. However please note that neither of these companies are subject to Freedom of Information legislation and are not obliged to supply the information.

Please accept my apologies that we are unable to assist you further on this occasion.

If this is not the information you are looking for, please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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