Provision of countdown signs on bus stops
Request ID: FOI-2204-1920
Date published: 11 November 2019
You asked
In your message of 3 September [FOI-1559-1920] you stated that the Countdown boards removed in early August from their location near Belsize Park station would be restored once the new shelters were completed.It is now nearly November and the work on the shelters was completed weeks ago.Can you please tell me when the restoration will be carried out? We have now been without these boards for nearly 3 months.
We answered
TfL Ref: FOI-2204-1920
Thank you for your further email of 22nd October 2019 asking for information about the provision of countdown signs at bus stops.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked:
“In your message of 3 September [our ref FOI-1559-1920] you stated that the Countdown boards removed in early August from their location near Belsize Park station would be restored once the new shelters were completed. It is now nearly November and the work on the shelters was completed weeks ago. Can you please tell me when the restoration will be carried out? We have now been without these boards for nearly 3 months.
TfL does nto hold the exact information requested as we do not own/manage the bus shelters in question. Generally speaking, once it has been confirmed that the shelter is powered up and ready for Countdown, it usually takes the contractors a couple of weeks to put the sign back, depending on the workload and availability of their engineers. However, for the precise timescales regarding the works for the shelters cited in your request you will need to contact the local borough as they own and manage these shelters and are responsible for the associated works (in conjunction with JC DeCaux, the responsible private contractor). Freedom of Information requests to Camden Council can be made via its website here:
https://www.camden.gov.uk/freedom-information-request?inheritRedirect=true
Please see the attached information sheet for details of your right to appeal.
Yours sincerely,
David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
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