TfL Ref: 2204-1718

Thank you for your email received by us on 8 November 2017 asking for information about the cycle hire scheme.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold some of the information you require. You asked for the following:

The FOI 1672 gives the number of cycle hires by day, for casual and registered users until 2016 (available at: https://www.whatdotheyknow.com/request/cycle_hires_by_casual_and_regist).

I would therefore like to request the same information by docking station, i.e, :

1. The number of daily cycle hires made since January 2012 to the present by "casual" users (those who hire bicycles using a credit/debit card at the terminal) and by docking station.

Please find attached data from 2012 to 2017 regarding the number of daily cycle hires by docking stations for registered members and casual users.

2. The number of cycle hires made since January 2012 to present, by day and by docking station, by registered users who use
a) a bike hire key
b) the Santander Cycles mobile app (if applicable)

We do not hold this information.

3. The number of cycle hires made since January 2012 to present, by day and by docking station, by registered users who have
a) a Pay as you Pedal membership
b) a yearly bike access

We publish data for all cycle hire journeys on our website. This data is updated weekly and includes the start and end date/time of all journeys by docking station, which can be viewed here: http://cycling.data.tfl.gov.uk/

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

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