FOI request detail

Line Controllers/Signallers/Train operators

Request ID: FOI-2200-2021
Date published: 12 February 2021

You asked

Please could you send me a list of Number of Line Controllers at each line control centre and number of vacancies Number of Signallers by locations Number of Train Operators by depots and vacancies Could you also please send me a job description for Underground roles - Station Assistant Line Controller Signaller Information Controller (or line information) not sure of job title. Could you advise are there any plans to advertise train operator roles soon and is there any plans to put these jobs external? Same with Line Controller and signaller roles?

We answered

TfL Ref: FOI-2200-2021

Thank you for your request received by Transport for London (TfL) on 28 January 2021.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold some of the information you require. You asked:

Number of Line Controllers at each line control centre and number of vacancies

Please see the attached spreadsheet and the table below.

Number of Signallers by locations

Please see the attached spreadsheet.

Number of Train Operators by depots and vacancies

Please see the attached spreadsheet and the table below.

Please note that some of the roles contain a small figure (5 or less), which means that disclosure could potentially identify specific individuals within that team or department.  We therefore consider that these figures are exempt from disclosure under section 40(2) of the FOI Act as disclosure of these exact figures would be a breach of the first data protection principle. This information constitutes personal data as defined in section 2 of the Data Protection Act 1998 (DPA). These individuals would have a reasonable expectation that the information would not be disclosed in a manner that would identify any particular person and it would be unfair to them to do so. Therefore, what we have done is replace any cells containing the values 1 to 5 with ‘<5’, as we consider that it would not be fair to provide this data.

Vacancies for Train Operators:

Vacancies

Vacancies Left To Fill

PT 210

PT 83

FT 250

FT 107

PT = Part time

FT = Fulltime

 

Vacancies for Service Controllers:

Vacancies

Vacancies Left To Fill

50

43

Could you also please send me a job description for Underground roles -

Station Assistant

Line Controller

Signaller

Information Controller (or line information) not sure of job title.

Regarding job descriptions, over the past years the role titles have changed and so I have listed the current titles below;

  • Station Assistant = Customer Service Assistant 1 and Customer Service Assistant 2.
  • Line Controller = Service Control level 1 and Service Control level 2.
  • Signaller = Service Operator.
  • Information Controller  = Line Information Specialist (LIS).

Please find the corresponding job descriptions attached.

Could you advise are there any plans to advertise train operator roles soon and is there any plans to put these jobs external?

Same with Line Controller and signaller roles?

There aren’t any plans to go live with any of the roles in the near future and we do not advertise externally for any Service Control roles.

If you are considering submitting a further request please think carefully about whether the request is essential at this current time, as answering FOI/EIR requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

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