Please provide all documentation of the process that is followed when responding to an abrupt stop of an escalator at Marble Arch underground station, along with all staff training material relating to this process.

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TfL Ref: FOI-2197-1920

Thank you for your email received by Transport for London (TfL) on 22 October 2019.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm we do hold the information you require. You asked:

Please provide all documentation of the process that is followed when responding to an abrupt stop of an escalator at Marble Arch underground station, along with all staff training material relating to this process.

The information you require is covered in the attached Rule Book 9, which describes the rules for the operation of escalators and moving walkways at London Underground stations.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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