Unauthorised organisations prevented from processing congestion charge payments on behalf of drivers
Request ID: FOI-2191-2021
Date published: 16 February 2021
You asked
Please provide a list of organisations, websites or mobile applications that have been prevented from paying congestion charge fees on behalf of drivers since the legislation was updated to give TFL the power to reject such payments from unauthorised third party providers.
Please provide a list of any organisations that are officially authorised to process congestion charge payments on behalf of their customers.
We answered
TfL Ref: FOI-2191-2021
Thank you for your request received by Transport for London (TfL) on 29th January 2021 asking for information about payment of the congestion charge.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked:
“Please provide a list of organisations, websites or mobile applications that have been prevented from paying congestion charge fees on behalf of drivers since the legislation was updated to give TFL the power to reject such payments from unauthorised third party providers.
Please provide a list of any organisations that are officially authorised to process congestion charge payments on behalf of their customers.”
In relation to your first question, TfL has not blocked any organisations, websites or mobile applications from paying the Congestion Charge. In relation to your second question, there are no authorised or endorsed organisations so we do not hold such a list.
General information about payment of the Congestion Charge can be found on our website here:
https://tfl.gov.uk/modes/driving/congestion-charge
If this is not the information you are looking for please do not hesitate to contact me.
If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
Back to top
