TfL Ref: FOI-2164-1617
Thank you for your email received by us on 05 February 2017 asking for information about the total number of shifts in stations which have been completed by licensed ambassadors between 08 December 2016 and 31 January 2017. Please accept my apologies for the delay in responding to you.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
Licensed ambassadors completed 177 shifts in stations between 08 December 2016 and 31 January 2017 for the purpose of keeping stations open during the recent overtime ban.
If this is not the information you are looking for, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Paulina Tuffour
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London