TfL Ref: 2157-1718

Thank you for your email received by us on 1 November 2017 asking for information about river passenger numbers.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require. You asked for:

1.What have been the passengers' figures for all cruises on the River Thames in the last 5 years, year by year? Has there been an increase?

This is presented in the following table:

                                                                  2012/13                            2013/14                  2014/15                   2015/16                2016/17
River Bus                                                   2,809,221                         3,442,700               3,827,478                  3,794,296            4,058,708
River Tours (including charters)              1,358,023                         3,019,600               4,448,510                  4,775,569             4,699,693
Woolwich Ferry                                        2,110,000                         1,948,900               1,746,680                  1,730,999             1,861,722
Total                                                         6,277,244                         8,411,200               10,022,688               10,300,864            10,620,123

2. How does River Thames cruises and passengers' numbers compare to other European River Cruises?

Unfortunately we do not hold this information since this data is not recorded by TfL.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London