Prosecution of minicab drivers for refusing to carry assistance dogs (2017-2021)
Request ID: FOI-2134-2122 Date published: 14 January 2022
You asked
I would like to have more information about TfL prosecution of minicab drivers that refuse to carry assistance dogs.
- How many complaints about minicab drivers refusing to carry assistance dogs received the TfL from 2017 to 2021? (separated figures for each year; ie n 2017, n 2018, n 2019...)
- How many of these complaints were successfully prosecuted by the TfL? (separate figures for each year, from 2017 to 2021)
- What was the total cost of the resulting fines from 2017 to 2021?
- Which was the average cost of a single fine?
- How much was paid in compensation to the victims? (from 2017 to 2021)
We answered
Our Ref: FOI-2134-2122
Thank you for your request received on 15 December 2021 asking for information about the prosecution of minicab drivers for refusing to carry assistance dogs.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we hold some of the information you require.
Please find the requested information in the table below.
Successful Prosecutions against Private Hire Drivers for assistance dog refusal 2017 2018 2019 2020 2021 (to 15 Dec) Number of Complaints 40 52 91 59 91 Number of Successful prosecutions 8 19 28 8 19 Fines awarded £3,145 £8,040 £8,811 £3,425 £5,275 Costs awarded to TfL £4,028 £11,439 £16,361 £3,923 £9,028 Compensation awarded £705 £525 £1,335 £350 £1,680
Fines imposed following conviction and costs awarded to TfL are means tested and so vary. Therefore we do not hold an average cost of a fine.
If this is not the information you are looking for please feel free to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Gemma Jacob Senior FOI Case Officer FOI Case Management Team General Counsel Transport for London
