Request ID: FOI-2074-2122 Date published: 10 January 2022
You asked
I understand, according to tubestatus.net' that the Woolwich Ferry is operating at 61% 'good service' and assume this to be an annual performance figure.
How does this compare to when it was operated by Briggs and how does this relate to the overall budget expenditure. Is the budget also running at 61%?
We answered
TfL Ref: 2074-2122
Thank you for your request received by us on 8 December 2021 asking for information about the Woolwich Ferry service.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked for the following:
I understand, according to tubestatus.net' that the Woolwich Ferry is operating at 61% 'good service' and assume this to be an annual performance figure.
How does this compare to when it was operated by Briggs and how does this relate to the overall budget expenditure. Is the budget also running at 61%?
Please see the table below for annual service availability presented by financial year; the performance target is set at 95%.
2019/20 (Briggs Marine Ltd)
79.1%
2020/21 April 2020 – December 2020 (Briggs Marine Ltd) January 2021 – March 2021 (TfL)
61.1%
2021/22 Year To Date (TfL)
92.4%
We can also advise that the Woolwich Ferry performance during 2021 was significantly affected by both the Covid lockdown in early 2021, and thereafter industrial action for the remainder of the year.
Whist the availability of services does not directly correlate to the budget, we can confirm that we are operating significantly under budget as a result of these conditions, which were outside of our control.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Jasmine Howard FOI Case Officer FOI Case Management Team General Counsel Transport for London
