FOI request detail

TfL advertising

Request ID: FOI-2048-2021
Date published: 25 January 2021

You asked

On 11th Jan 2021 I saw a poster in a bus stop on Argyle Road, Ealing featuring "Aiden" and "Laura" with a child and the caption "Thank you for everything you have done over the years etc". I would like to see; 1) the name of the agency or TfL department tasked with producing this poster. 2) the briefing given to them for this poster or campaign of which it a part. Thank you

We answered

TfL Ref: FOI-2048-2021

Thank you for your request received by Transport for London (TfL) on 13th January 2021 asking for information about TfL advertising.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

Specifically you asked:

On 11th Jan 2021 I saw a poster in a bus stop on Argyle Road, Ealing featuring "Aiden" and "Laura" with a child and the caption "Thank you for everything you have done over the years etc".

I would like to see;

1) the name of the agency or TfL department tasked with producing this poster.

2) the briefing given to them for this poster or campaign of which it a part.

I can confirm that we hold the information you require.

This project was commissioned by our ‘Customer Marketing and Behaviour Change’ team and briefed to our Creative agency VCCP. The production of the advertising assets was undertaken by our ‘Visual Services’ team. The briefing they were given is below:

If this is not the information you are looking for please do not hesitate to contact me.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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