FOI request detail

Freedom Passes

Request ID: FOI-2036-2122
Date published: 17 December 2021

You asked
I have recently been informed about a person over the age of 70 who was made homeless and subsequently had their Freedom Pass cancelled. I would like to request data from TfL about the number of people whose Freedom Passes were cancelled in each of the past 5 years for which data is available, due to the person having no fixed address. I would also like to ask if it is TfL policy that when someone has no fixed address, their Freedom Pass is automatically cancelled? Does TfL not make any other attempt to contact a person if it cannot find an address at which to contact them?

We answered

Our Ref:         FOI-2036-2122

Thank you for your request received on 5 December 2021 asking for information about Freedom Passes.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

We do not hold the information you have requested. Freedom Passes are administered by London Councils, they will hold the information you have requested. They can be contacted directly via their website:

https://www.londoncouncils.gov.uk/services/freedom-pass

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]
 

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