FOI request detail

Conducting a Research regarding about the delay of Crossrail

Request ID: FOI-1984-2122
Date published: 16 December 2021

You asked

What are the causes of Delays of TFL's new service line?: Elizabeth Line Are Brexit and covid-19 responsible for the delays? Based On this research I will be coming up with a survey to conduct my primary research. However, the Crossrail line is not open. So, I planned to originally visit several stations that are part of the interchanges for the upcoming new line. in which I would like to speak to whoever oversees those stations and conduct a survey. Unfortunately, due to certain circumstances, my university will not allow me to conduct a face-to-face meeting due to the current situation. So, I would like to know if possible, I can get an email from the managers that oversee each station. • Paddington • Bond street • Tottenham court road • Farrington • Liverpool street • Whitechapel • Canary wharf • Stratford I’m not sure if some of these stations might have designated managers or managers themselves. As I’ve never worked with TFL before so if it’s possible that would be greatly appreciated. I am not sure how the structure works. I’m looking forward to hearing this and thank you for taking the time to read my email. Kind regards,

We answered

TfL Ref: FOI-1984-2122

Thank you for your request received by Transport for London (TfL) on 29th November 2021 asking for information about delays to the opening of Crossrail.

Specifically you asked:

What are the causes of Delays of TFL's new service line?: Elizabeth Line

Are Brexit and covid-19 responsible for the delays?.”

There is no single or simple answer to the causes of delays to the Crossrail project. I would suggest you review the material that has already been published on this subject and which will give you a detailed analysis of the different factors. In particular, I would point you to the following:

https://www.crossrail.co.uk/ - the Crossrail website which contains a wealth of information about all aspects of the project;

https://www.nao.org.uk/report/crossrail-progress-update/ - for the National Audit Office (NAO) progress report from 2021. The 2019 NAO “Completing Crossrail” report to which it relates can be found here -: https://www.nao.org.uk/report/crossrail/ - both in a summary and full version.

https://publications.parliament.uk/pa/cm5802/cmselect/cmpubacc/184/report.html - for the Public Accounts Committee progress update report.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

In terms of your request to receive an email from the managers of various different stations, this would be best addressed if you could formulate your specific questions / a questionnaire which can then be responded to. General questions (as opposed to requests for specific, recorded information under the terms of the Freedom of Information Act) can be made via our Customer Services team here:

https://tfl.gov.uk/help-and-contact/ - see “Enquiries and complaints” section.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

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