Dear TFL, For the year 2019/2020 please can you provide: • Total number of informal challenges to PCNs • Out of the total informal challenges how many of them were rejected and how many were allowed. • Out of the Rejected - how many made payment. • • Total number of formal challenges • Out of the total number of formal challenges how many of them were rejected and how many were allowed. • Out of the Rejected - how many went to PATAS/ETA and how many did not go to PATAS/ETA made payment instead

---

Our ref: FOI-1959-2021/GH

Thank you for your request received by Transport for London (TfL) on 3 January 2021 asking for information about Penalty Charge Notices (PCNs).

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.

In order to challenge a penalty the recipient must first submit a representation to us. If the representation is accepted the penalty is cancelled. If we reject the representation the motorist has a further right of appeal to an Independent Adjudicator at London Tribunals.

Please find this information in the attached document for all Road User Charging schemes and parking contraventions managed and enforced by TfL for the financial year 2019/2020 (01/04/2019 to 31/03/2020). We have also included total number of Penalty Charge Notices (PCNs) issued for context. Open representations and appeals are those where a decision is yet to be reached or payment is yet to be made.

An informal representation is a challenge against a Penalty Charge Notice issued by an on street warden which is received prior to a Notice to Owner being issued. There is no requirement for us to respond to informal representations but we endeavour to do so. However we do not record the number of these received or the outcome of our response.  

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

Attachments

Back to top

---