Hello, I would like to receive the criteria and all relevent gudiance and information taken into account when PCN representations for mitigating circumstances for the Congestion Charge and ULEZ charge

---

Our ref: FOI-1924-2021

Thank you for your request received by Transport for London (TfL) on 24 December 2020 asking for information about Penalty Charge Notices (PCNs).

Your request has been considered in accordance with the requirements of the Freedom of Information Act (FOIA) and our Information Access Policy. I can confirm we do hold the information you requested. You asked:

I would like to receive the criteria and all relevant guidance and information taken into account when PCN representations for mitigating circumstances for the Congestion Charge and ULEZ charge.

Please find attached and below, the information you requested:

http://content.tfl.gov.uk/eops-schedule2-appendix9-tfl-business-rules.pdf

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

General Counsel

Transport for London

Attachments

Back to top

---