Our Ref:         FOI-1899-2021

Thank you for your request received on 19 December 2020 asking for information about Dial-a-Ride.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

Please find the requested information below:

Dial-a-Ride completed trips that start and/or finish in N11/N13

• September – December 2019: 7,766 single trips or approximately 3,883* round trips
• September – December 2020: 1,245 single trips or approximately 622* round trips

*assuming the majority of journeys are return journeys

If this is not the information you are looking for please feel free to contact me.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]