FOI request detail

What is the cut off time for the hopper fare?

Request ID: FOI-1824-1718
Date published: 16 October 2017

You asked

I'd like to know what the specific cut off time is for the hopper fare being applied to a journey. Thanks

We answered

Our Ref:         FOI-1824-1718

Thank you for your request received on 10 October 2017 asking for information about Hopper Fares.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

The system is set up to allow a customer 70 minutes to be given the free second bus journey, so there is a 10 minute grace period between journeys.

If this is not the information you are looking for please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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