FOI request detail

Summary of Persons Under Trains on London Underground.

Request ID: FOI-1823-1920
Date published: 01 October 2019

You asked

Follow on from FOI-1392-1920/GH Thank you for your response and the explanation. Taking your advice, that you could still “provide the number of PUT incidents without providing the detail of whether each one resulted in a fatality or not”, I would like to accept that offer and amend my FOI, (I’d included the fatal/non-fatal aspect as it kept in line with my 2009 question) which was answered back then. However, you also stated that your “records only apply to the status recorded at the scene”, but for clarification, that was the only information I was looking for anyway. I was not seeking anything beyond that initial status recording at the time. Consequently, if you are still not able to provide that within the FOI cost limits either, then please accept the following amended FOI request: Please provide a tabular summary of the number of "Person Under a Train" incidents from 20th March 2009 until now which have occurred on London Underground and list the incidents in chronological date order per Line.

We answered

TfL Ref: FOI-1823-1920

Thank you for your email of 16th September 2019 asking for information about Person Under Train incidents.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.

Specifically you asked:

Please provide a tabular summary of the number of "Person Under a Train" incidents from 20th March 2009 until now which have occurred on London Underground and list the incidents in chronological date order per Line.

The requested data is provided in the attached spreadsheet (you may need to expand the width of the columns to see the data in full). This includes all fatal and non-fatal incidents. The Tube supports nearly 5 million customer journeys per day. In 2016/17 a total of 1.38 billion passenger journeys were made and our transport network carried more passengers than ever before. Our first priority is the safety of all our customers, staff and others travelling or working on our network.

We provide training to our staff on how to identify and give the appropriate support to any customers who appear to be in mental/emotional distress or who are acting in a way which would identify them as high risk of accessing the track. We have developed training material based on industry best practice to give staff even more knowledge about the signs to look out for and the confidence to intervene. We also work with Network Rail and other train operating companies to share information and approaches to managing incidents of prohibited track access on the railway.

London Underground (LU) works closely with the British Transport Police (BTP) and the emergency services to ensure a coordinated response to incidents. LU has introduced a ‘blue light’ response for the Emergency Response Unit with a police driver supplied by the British Transport Police (BTP). We also have the Network Incident Response Team which includes a BTP Police Medical Officer with a LU Network Incident Response Manager. Additionally, there has been a notable improvement in medical intervention in these cases which enables paramedic first aid to be given on site and enhance the survival rate.

For our staff, we have an established Trauma Support Group (TSG), which is a network of 140 volunteers who are front line operational staff trained and supervised to provide support to staff members affected by an incident.

Comprehensive help and support is also available for the friends and family of anyone injured during, or affected by, a serious incident involving TfL services, via The Sarah Hope Line (0343 222 5678).

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London


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