Hi there, 1) Please can you provide the number of trams which left Beckenham Junction station on time compared with the number of trams which were delayed leaving the station on time (from 2016 - 09/10/18) broken down by year. 2) Can you also provide the number of trams which arrived at Beckenham Junction station on time compared with the number of trams which arrived late (from 2016 - 09/10/18) broken down by year. 3) Finally, can you please outline what constitutes a late arrival/departure in minutes?

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TfL Ref: FOI-1811-1819

Thank you for your  request received by Transport for London (TfL) on 9 October 2018. I apologise for the delay in replying to you.

Your request has been processed in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do not hold the information you requested. You asked:

1) Please can you provide the number of trams which left Beckenham Junction station on time compared with the number of trams which were delayed leaving the station on time (from 2016 - 09/10/18) broken down by year.

2) Can you also provide the number of trams which arrived at Beckenham Junction station on time compared with the number of trams which arrived late (from 2016 - 09/10/18) broken down by year.

3) Finally, can you please outline what constitutes a late arrival/departure in minutes?

TfL is in constant contact with our operator Tram Operations Limited (TOL) and regularly monitor and review performance levels. We do not, however, hold this level of detailed data directly as it is held by the operator or  third-party suppliers on their behalf.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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