FOI request detail

FOI request: groundwater running across footpath and cycle lane, A232, Glebe Way, West Wickham BR4 0RZ

Request ID: FOI-1788-2425
Date published: 27 September 2024

You asked
I am informed by Bromley Council that the road and adjoining cycle lane and footpath are maintained by TfL. The request concerns a location approximately 50 metres West of the old Glebe Court nursing home (which has planning permission to become McCarthy Stone retirement homes) on the A232, Glebe Way, West Wickham, BR4 0RZ I am making this request on 31 August 2024. Please send the relevant material in paper form to XXXX within 20 working days relating to the following queries:: 1. the number of complaints of incidents on the footpath and/or the cycle lane in and around the above location directly or indirectly (e.g. ice, wet leaves) caused by groundwater emanating from the retaining wall and flowing across the footpath and cycle lane in the previous 10 years. 2. The specific nature of the incidents, including the alleged cause, any alleged injuries and the dates of the incidents. 3. How many claims (whether or not court proceedings were started) were brought as a result of any alleged injuries and how were they resolved. 4.The cause of the ground water egress and the action taken to maintain the drainage system etc. in order to try to prevent the water flowing onto the footpath and cycle lane.

We answered

Our ref: FOI-1788-2425

 

Thank you for your request received by Transport for London (TfL) on 31 August 2024 asking for incidents caused due to groundwater running across a footpath and cycle lane.

 

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. 

 

I can confirm that we do hold the information you require. Between 01 September 2014 to 23 September 2024, we recorded 355 complaints. However, to provide the remaining information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004. 

 

Under section 12 of the FOI Act, we are not obliged to comply with requests if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. In this instance, we estimate that the time required to answer your request would exceed 18 hours which, at £25 per hour (the rate stipulated by the Regulations), exceeds the ‘appropriate limit’.

 

For example, we are unable to search our systems to locate claims linked to the specified area. To provide the detailed information you have requested, we would need to manually look into each complaint to compile the information you have requested. This would require the input of many individuals, diverting a considerable amount of staff time away from their core functions in trying to identify, locate and extract the information you seek.

 

To help bring the cost of responding to your requests within the £450 limit, you may wish to consider refining your requests to concentrate on matters which are important to you. 

 

Although your request can take the form of a question, rather than a request for specific documents, TfL does not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request. If you have specific questions relating to these topics we may be more easily able to respond to these than to a request for any information held.

 

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

 

 

Yours sincerely,

 

 

 

Tahsin Prima

FOI Case Officer

General Counsel

Transport for London

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