FOI request detail

Operations Site Manager - Victoria Coach Station

Request ID: FOI-1779-2223
Date published: 21 November 2022

You asked

Can you please give me some Information about the role of Operations Site Manager at Victoria Coach Station with Transport for London. Can you please give me the Job Description for Operations Site Manager at Victoria Coach Station? Can you tell me the annual salary for a Operations Site Manager at Victoria Coach Station? Can the Operations Site Manager at Victoria Coach Station do overtime? If so, what is the hourly overtime rate? What are the weekly contractual Hours for the Operations Site Manager at Victoria Coach Station? How many days do they work a week on average? How long does an average shift last? What are the times of the shifts? Is there a set pattern? Clarification received 28/10/2022: My request relates to the roles of Service Delivery Manager at Victoria Coach Station.

We answered

TfL Ref: FOI-1779-2223

Thank you for your request received by Transport for London (TfL) on 22nd October 2022 asking for information about the role of Service Delivery Manager at Victoria Coach Station.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

I can confirm we hold the information you require. Your questions are answered in turn below:

Question 1) Can you please give me the Job Description?

Answer: Please find the Job Description attached.

Question 2) Can you tell me the annual salary for a Operations Site Manager at Victoria Coach Station?

Answer: The job is within Pay Band 2, which has an available range of £30,250 – £45,999.

Question 3) Can the Operations Site Manager at Victoria Coach Station do overtime?

Answer: Yes, when necessary, such as for special events.

Question 4) If so, what is the hourly overtime rate?

Answer: The overtime rates are as follows:

Monday to Friday: Time and a third
Saturday: Time and a half
Sunday and Bank Holidays: Double time

Question 5) What are the weekly contractual Hours for the Operations Site Manager at Victoria Coach Station?

Answer: 35 hours per week.

Question 6) How many days do they work a week on average?

Answer: 5 days per week (based on 7 hour shifts, but shift lengths and therefore days may vary dependant on shift pattern).

Question 7) How long does an average shift last?

Answer: 7 hours.

Question 8) What are the times of the shifts?

Answer: As follows:

Earlies 0800 – 1600
Middles 0900 – 1700
Lates 1400 – 2200
Nights 2200 – 0600

Question 9) Is there a set pattern?

Answer: Shift patterns are as follows:

One week of lates
One week of earlies
Two weeks of middles
One week of nights. 
Also work one weekend out of five

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

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