FOI request detail

Looking for statistics on how people are paying for Travel on London Rail.

Request ID: FOI-1778-2021
Date published: 06 January 2021

You asked

Dear TfL I'm looking to gain insight on the year over year evolution of how people are paying for their travel on the rail network in Greater London (e.g. 2010 - 2020). Breakdown of payments in terms of transaction volume and £, - Contactless (Bank cards) - Oyster Cards - Mobile etickets (e.g. Trainline) - Paper tickets - Other

We answered

TfL Ref: FOI-1778-2021

Thank you for your request received by Transport for London (TfL) on 7 December 2020.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm TfL holds some of the information you require.

All the information we hold on Pay As You Go data for Oyster card and Contactless is available on the TfL website here. Unfortunately, without understanding what you mean by “rail”, we cannot provide information on season or printed tickets. 

Please note if it is National Rail services that you are interested in, we do not have all the information you have requested.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

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