Request ID: FOI-1764-2324 Date published: 13 September 2023
You asked
In response to a request of 16 October 2017 about oyster card tap in grace periods, you published the answer below with reference number FOI-1798-1718. Please could you confirm whether this remains true today?
Your previous answer:
Thank you for your request received on 6 October 2017 asking for information about the grace period for Oyster card peak and off-peak journeys.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require. You asked:
Please can you clarify (for both Oyster and Contactless, if different), the grace periods, measured in minutes and seconds, for the following situations:
1) Touching in after the start of the AM peak
Peak starts at 06.35.
2) Touching in before the end of the AM peak
Off-peak starts at 09.27.
3) Touching in after the start of the PM peak
Peak starts at 16.05.
4) Touching in before the end of the PM peak
Off-peak starts at 18.57.
Please note that the grace times quoted above apply for both Oyster and Contactless. The quoted times are as set at the particular validation devices and these may sometimes vary from true time; the grace times are therefore not guaranteed to apply from the perception of the user.
If this is not the information you are looking for please feel free to contact me.
We answered
TfL Ref: FOI-1764-2324
Thank you for your request received by Transport for London (TfL) on25 August 2023 asking for information about oyster card grace periods.
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.
If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely,
Mary Abidakun FOI Case Officer FOI Case Management Team General Counsel Transport for London
