London Underground Station Entry and Exit - January 2016 to August 2018
Request ID: FOI-1751-1819
Date published: 17 October 2018
You asked
Follow on from FOI-1402-1819 - The RODS data does not give the information in the requested format.
I was looking for a breakdown day by day and then by time as opposed to aritrary sample data given on these links
I provided an example FOI request with this information. Please can you supply the information requested in the format requested
We answered
Dear
TfL Ref: FOI-1751-1819
Thank you again for your email received by Transport for London on 22 September 2018.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm we do hold the information you require.
Unfortunately, to provide the information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.
Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described.
We have estimated that it would cost £1500 to provide a response to your current request. This is because it is estimated that it would take approximately 60 working hours to retrieve and compile the information you have requested.
The cost limit applies because our system does not hold data that enables your request to be answered without a large amount of extraction work. There is a significant volume of data that is involved, over 37 million rows. As our system is not designed to extract this data volume, we would have to do it manually for each station for two and a half years.
Alternatively, to provide a response to your request we would have to develop a new software code to analyse and extract the data but the work involved would be equally excessive.
Whilst we did answer a similar request which you referenced, this was only for two stations.
To help bring the cost of responding to your request within the £450 limit, you may wish to consider narrowing its scope so that we can more easily locate, retrieve and extract the information you are seeking. If you want to refine your request or make a Freedom of Information Act request in future, please bear in mind that the Freedom of Information Act allows you to request recorded information held by Transport for London. You should identify the information that you want as clearly and concisely as you can, specifying the types of document that you are looking for. You might also consider limiting your request to a particular period of time, geographical area or specific departments of TfL.
Although your request can take the form of a question, rather than a request for specific documents, TfL does not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.
Please note that we will not be taking further action until we receive your revised request.
In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Eva Hextall
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
Thank you for your email below
The RODS data does not give the information in the requested format.
I was looking for a breakdown day by day and then by time as opposed to aritrary sample data given on these links
I provided an example FOI request with this information. Please can you supply the information requested in the format requested
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