I have noticed that escalators of Cutty Sark DLR station were broken for a significant number of times over last 1-2 years. Can you please let me know the number of times escalators are broken in 2017 and 2018 and the amount of cost involved in the repairs for 2017 and 2018. I am requesting the following information: 1) In 2017, how many times at least one escalator (out of the available 4) were broken. 2) In 2017, What was the cost to repair the broken escalators. 3) In 2018 (until September), how many times at least one escalator (out of the available 4) were broken. 4) in 2018 (Until September) What was the cost to repair the broken escalators.

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Dear

TfL Ref: FOI-1744-1819

Thank you for your email which we received on 2 October 2018 asking for information about escalators at Cutty Sark station.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm we hold some of the information you require. You asked:

1) In 2017, how many times at least one escalator (out of the available 4) were broken.

2) In 2017, What was the cost to repair the broken escalators.

3) In 2018 (until September), how many times at least one escalator (out of the available 4) were broken.

4) in 2018 (Until September) What was the cost to repair the broken escalators.

I can advise that the DLR’s concessionaire CGL Rail manages the length of railway including stations between Mudchute and Lewisham, on behalf of TfL.

As requested, please see the attached PDF files listing the instances of escalators down time at Cutty Sark station in 2017 and 2018. The summary data we hold provides the date and time the outage was recorded and returned to service.

Please note the escalators at Cutty Sark did have some minor refurbishment work done earlier this year, with one escalator being repaired at a time. Our records show that the work started on 3 April 2018 and was completed on 15 June 2018 (Periods 1-3).

Unfortunately, we do not hold the cost of repairs of the escalators. Concessionaire CGL Rail is responsible for the maintenance of these assets and awards the contract directly. CGL Rail built the Lewisham extension, which includes Cutty Sark, and is responsible for its maintenance until 2021. If you would like to contact CGL Rail directly, please see their website at http://cglrail.co.uk/. However, please note that as a private company, CGL Rail is not legally obligated to respond under FOI legislation.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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