FOI request detail

Routes 165 & 296

Request ID: FOI-1736-2324
Date published: 08 September 2023

You asked

Are there any plans to make the 296 and 165 double decker routes? They are both extortionately busy and sometimes you cannot get on due to the bus being at full capacity.

We answered

TfL Ref: 1736-2324

Thank you for your request received by Transport for London (TfL) on 23 August 2023 asking for information about bus routes 296 and 165.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked:
Are there any plans to make the 296 and 165 double decker routes? They are both extortionately busy and sometimes you cannot get  on due to the bus being at full capacity. 

Unfortunately, there are no active plans to double deck the 165 or 296 at the present time. If you want to contact our Customer Services and provide further details of the issue we would be happy to investigate further: https://tfl.gov.uk/help-and-contact/

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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