FOI request detail

Inpost Lockers

Request ID: FOI-1714-2122
Date published: 12 November 2021

You asked

Hello, I am writing to you under the Freedom of Information Act 2000 to request the following information. Please may you provide me with: • A copy of the contract or contracts agreed with Inpost that pertain to the provision and upkeep of automated postal lockers. If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request. If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance. If you have any queries please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below. Thank you for your time and I look forward to your response. Best wishes,

We answered

TfL Ref: 1714-2122

Thank you for your request received by us on 19 October 2021 asking for information about Transport for London’s (TfL) agreement with automated parcel locker provider, Inpost.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked for:

A copy of the contract or contracts agreed with Inpost that pertain to the provision and upkeep of automated postal lockers.

We can advise that TfL and InPost signed an initial trial agreement for electronic lockers in 2014 to enable TfL to assess a proof of concept; this was subsequently extended several times. Please see the details provided in Annex One to Five in the attached zip file.

In accordance with our obligations under Data Protection legislation some information has been withheld, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle of Article 5 of the General Data Protection Regulation which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’. This exemption to the right of access to information is an absolute exemption and not subject to an assessment of whether the public interest favours use of the exemption.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London


Back to top

Want to make a request?

We'll email you the response within 20 working days.

We'll publish the response online without disclosing any personal information.