TfL Ref: 1713-2425
Thank you for your request received by Transport for London (TfL) on 25 August 2024 asking for information about Oyster / Apple Pay.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. We confirm that we hold the information you have requested. You specifically asked: I can see that there have been requests about the Oyster card being available on Apple Pay and this was being investigated as of late 2022.
Oyster card availability on Apple pay
Where have these investigations led, has there been a conclusion on the possibility of adding Oyster cards to Apple wallet?
If yes, what is the timeframe for this to be available? If no, please confirm why it is not possible for the Oyster card to be available on Apple Pay.
We have been considering integrating Oyster with Apple wallets, but do not yet have all the information we require to establish a viable business case for such an investment. However, we also know that we need to update our card readers on buses and in stations in order to do so. The project for this is in-flight, but will take a further 3-4 years to deliver. We have also asked bidders for our new Revenue Collection Contract to propose how we could implement Oyster in digital wallets, although it is not at this stage a mandatory deliverable in the new contract. This contract is due to take effect from August 2026.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas
FOI Case Management Team
General Counsel
Transport for London
